Equipment and Connectivity

This article is for WebinarJam.

For the best webinar experience, optimized hardware and internet connections are recommended for the webinar host and all presenters.

Equipment

• Use a computer with a modern quad-core processor with 8Gb RAM (minimum) to broadcast a webinar as the host.
• Use internal camera and microphone devices or connect external hardware with a USB connection.
• Set camera resolution to a minimum of 720p (high-definition display, 1280×720 pixels).
  • WebinarJam supports up to 1080p (full HD display, 1920×1080 pixels).
• Headphones are recommended to reduce audio feedback and keep sound input and output separate

Advanced hardware setup: Connecting external cameras

Internet Connection

• Run your webinars from a hardwired internet connection instead of WiFi, if possible.
• Check the connection quality for the host and co-presenters with a speedtest: https://www.waveform.com/tools/bufferbloat
  • Upload and download speeds should be at least 5mbps, but higher is better.
  • Bufferbloat (latency) should be at least “B” or higher (less than 100 milliseconds).
• Keep your internet connection clear of any other activity during the live broadcast.
  • Example: Family members watching streaming media or playing video games on the same connection may negatively impact your broadcast quality.
• Close all applications, windows, tabs, music, and anything not necessary for the webinar to improve resource allocation for the broadcast.
• Avoid hosting a webinar (uploading the stream) and watching as an attendee (downloading the stream) on the same internet connection. WebinarJam will prioritize the upload stream, which may negatively impact the quality of the attendee stream.

Browser Best Practices

• Google Chrome is the recommended browser to run and attend a live WebinarJam event.
  • Firefox is a good secondary option. For iOS devices use Safari.
• Before every event:
  • Update your browser to the latest version
  • Clear your cache and cookies for “all time”
  • Restart your computer