Customize notification sender details
This article is for both WebinarJam and EverWebinar.
Send notification emails before and after a webinar so registrants automatically receive reminders and a copy of the replay.
By default, notifications are sent from the webinar host’s full name and email address. When a registrant receives a notification, the message in their inbox will be “from” the host.
To edit the notification sender details:
- Open a webinar and go to Configuration > Webinar presenters
- Click the pencil icon on the host module
- Update the full name and email address in the contact fields
- Click Save and Save again to close the module
Emails from the preceding example will be sent from John Smith <[email protected]>
A warning message appears if the Webinar Host & Presenter’s email address uses a custom domain that has not been authenticated with DKIM records in the domain settings. Learn how to authenticate your sender domains.
Do not check the box to bypass DKIM security without understanding the impact. Learn more about the DKIM missing error.